DSP Research, Inc. (here under DSPR) strongly recognizes the importance of protecting the personal information of our customers, comply with the “Act on the Protection of Personal Information” (Personal Information Protection Law), related laws and guidelines, and we will meet the trust and expectations of our customers by appropriately managing and using personal information in accordance with the following policies.
<Customers’ information>
DSPR uses personal information provided by customers for the following purposes.
Customer’s information provided in application forms, etc.
We contact and coordinate to implement testing, inspection, examination services for which applications or inquiries were made, as well as for other operations and new operations conducted by us, market research, and provide information necessary related to these operations.
Customer’s information for applying for seminars, e-learning, etc.
We Communicate and coordinate to implement seminars, e-learning, etc. as well as for other operations and new operations conducted by us, market research, and provide information necessary related to these operations.
Customer’s information provided through inquiries, etc.
We communicate and coordinate inquiries by phone, in writing, on the website, etc. as well as for other operations and new operations conducted by us, market research, and provide information necessary related to these operations.
Customer’s information of traders
We communicate and coordinate to purchase and maintain our equipment, fixings, etc.
Customer’s information obtained from the Internet, official gazettes, commercial lists, etc.
We use the Customer’s information for our operations and new operations conducted by us, market research, and provide information necessary related to these operations.
Customer’s information provided in questionnaires survey, etc. regarding the business conducted by us.
We use the Customer’s information for our operations and new operations conducted by us, market research, and provide information necessary related to these operations.
DSPR takes measures to prevent leaks, loss or damage and to manage other customer’s information appropriately. The security control measures taken by DSPR include the following items.
Formulation of basic policy
Improvement of discipline related to the handling of personal information
Organizational security control measures
Personnel security management measures
Physical security control measures
Technical security control measures
Understanding of the external environment
DSPR will not provide or disclose personal information to a third party without obtaining the consent of the individual except as permitted by law.
DSPR may outsource all or part of the work in carrying out the certification, testing, etc., that you have applied for. In this case, DSPR will ask the subcontractor to handle personal information properly and provide necessary and appropriate supervision.
DSPR may outsource all or part of the business to a third party in a foreign country in carrying out the certification, test, etc. that you have applied for. Since it is not possible to specify the content to be outsourced to a third party at the time of receiving the application for certification, testing etc., in some cases, DSPR may not be able to identify the foreign country where the third party to whom the customer’s personal information is provided is located and the information on the measures taken by the third party to protect personal information.
For an overview of each country’s system, please see the page of the Personal Information Protection Commission below.
https://www.ppc.go.jp/enforcement/infoprovision/laws/
DSPR will share your personal information as follows.
Items of personal information to be shared.
Address, name, phone number, postal code, fax number, e-mail address, etc.
Scope of sharing
Our group company: Japan Quality Assurance Organization https://www.jqa.jp/
Purpose of use
To provide information on new products, services, seminars, etc. of our group companies
Person responsible for management of shared personal information
1-4-3 Minatojimaminami-cho, Chuo-ku, Kobe-shi, Hyogo
DSP Research Inc.
Representative Director Nobuhiro Nakanishi
By acquiring information linked to identifiers such as cookies, DSPR analyzes information such as the browsing history of the customer’s website and uses it to make appropriate proposals and transmit information to customers.
When a customer or his/her agent requests disclosure of their retained personal information or records provided by a third party, DSPR will give a reply without delay except in the cases listed below. If DSPR is unable to or if the retained personal information does not exist, we will reply to that effect.
When there is a risk of harming the life, body, property or other rights and interests of the person or a third party.
When there is a risk of significant hindrance to the proper implementation of our business
When it violates laws and regulations
In addition, when a customer or his/her agent requests correction, addition or deletion of the retained personal information, or requests for suspension/erasure of use or suspension of provision to a third party, DSPR shall investigate will respond in accordance with laws and regulations.
For inquiries regarding the above, please contact the following.
DSP Research Inc.
General Affairs & Accounting Div.
[Phone 078-940-0377, FAX 078-940-0378, https://www.dspr.co.jp/en/inquiry/ ]
DSPR may revise all or part of the content of this Privacy Policy at any time.
If we make any changes, we will post them on our website. Please check the contents of the latest privacy policy posted on the website.
1 July 2023
DSP Research, Inc.
Representative Director Nobuhiro Nakanishi